How to Fix Cortana Not working Issue?
Cortana is a virtual digital assistant of Microsoft. She is
fantastic, witty, and charming. But, what if she stops working? You will get
irritated. And what is more irritating is when you don’t even know the reason.
Has your Cortana gone AWOL? Maybe she never
functioned. We will find out what is up with "Cortana", but before
going into the depth, just restart your gadget.
Use some of these solutions to troubleshoot Cortana is
not responding issue:
Reconfigure Microphone
The only way through which we can make Cortana work is by
enabling her. She will not work if she’s not allowed to. She would listen into
your voice only if there is a microphone. You need to check if the Windows
button is working well or not. Follow the below-given steps to verify if Cortana
is enabled:
1.
Enter Cortana, on the Taskbar
in search Window.
2.
Tap Cortana and Search in the
results.
3.
See if all these options are
adequately enabled:
4.
See if Cortana responds to
Hey Cortana.
5.
Tap Get Started under
Microphone and ensure Cortana can hear you/
6.
Set up a microphone to work
through Wizard.
7.
Allow Windows to resolve all
the issues.
Take help of Microsoft Account to fix the issues
When Start menu isn’t working well, then there can be an issue
with Microsoft account. Solve the problem and log out. It will resolve it. If
you want to see where the problem lies, then:
1.
Tap the Start button.
2.
Tap user icon.
3.
Tap Sign out.
4.
Take help of Microsoft
account to sign in again.
5.
Restart your device if that
isn’t resolving the issue.
Check for the updates
Microsoft launches updates that are available for fixing
Cortana issues. The issues related to Cortana will get resolved by installing
these updates. Use windows update for updating windows 10:
1.
Write Check for Updates in
the search window.
2.
Tap Check for updates in
results.
3.
Tap check for updates.
4.
Let the process get complete.
5.
Restart the device even if
you don’t want to.
Run Start Menu Troubleshooter
This troubleshooter will look and resolve the issues that lie
inside the Start list and the "Cortana". Especially if
"Cortana" isn’t working well and neither is Start button working.
Follow the below given steps :
1.
Go to Microsoft’s
Troubleshoot issues with the Start menu.
2.
Tap try the troubleshooter.
3.
Tap Start Menu
Troubleshooter.
4.
Tap on the downloaded file.
5.
Tap Next.
Restarting process of Cortana
Users can also stop and restart Cortana Windows if your issue
isn’t solved yet. Restart this service by:
1.
Hold "Ctrl key+Alt
key+Del" keys.
2.
You will get prompted to task
manager.
3.
Tap More Details if
applicable.
4.
Scroll to see Cortana from
Processes tab.
5.
Tap EndTask.
Disable Antivirus software
So many incompatibilities are there with Cortana. Disable the
use of a third party anti-virus. Follow the steps given below:
1.
Type Control panel, in the
search bar.
2.
Tap Uninstall program from
the Control Panel.
3.
Tap antivirus program and tap
Uninstall.
4.
Go through the uninstall
process.
5.
Start the device again.
Install Cortana again.
1.
Reinstall Cortana by pressing
Windows Key+X and tap A.
2.
Tap Yes for allowing
Powershell to open up.
3.
Enter the respective command.
4.
Tap Enter until the process
gets complete.
Edward Lewis is
a Microsoft Office expert and has been working in the technical industry since
2002. As a technical expert, Edward has written technical blogs, manuals,
white papers, and reviews for many websites such as office.com/setup.
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